I have read a lot of great articles and books from inspiring individuals. This particular quote is from a person I have looked up to since I started my journey in User Experience design. Strategy is a decision that, I believe, can save time, money and most importantly sanity (you can put that in an order that fits you):
"Decisions that are made on the STRATEGY plane, in particular, have a massive ripple effect all the way up the chain. If you screw up on the strategy plane, you'll be paying for it repeatedly over the life of the project."
-Joe Natoli, Author of "THINK FIRST- My No-Nonsense Approach to Creating Successful Products, Powerful User Experiences + Very Happy Customers
Having a diverse background in customer service and business analysis, I made the logical switch to UX Design and completed a mentored learning course with Springboard and have been building my skills and experience along with my network since then. My interest is talking to teams that can provide growth as a UX professional all while calling on my strong experiences in relationship building I have gained in my career.